Shipping Policy
Shipping Policy
Destinations & Rates
United Kingdom: £5 standard shipping · Free over £60
Europe (16 countries): £10 standard shipping · Free over £80
Austria, Belgium, Switzerland, Czech Republic, Germany, Denmark, Spain, Finland, France, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Sweden
North America (US & Canada): £15 standard shipping · Free over £100
Prices shown in your local currency at checkout where multi-currency is enabled.
Processing Time
Orders are typically processed within 1–3 business days. You'll receive a shipping confirmation email with tracking as soon as your order ships.
Estimated Delivery Times
- UK: 2–4 business days
- Europe: 5–10 business days
- North America: 7–14 business days
These are estimates — actual delivery times may vary due to customs clearance and courier delays.
Customs, Duties & Taxes
International orders may be subject to import duties and taxes charged upon delivery. These charges are the customer's responsibility and are not included in the shipping cost or product price.
Tracking Your Order
Once your order ships, you'll receive a tracking number by email. You can also track your order anytime from My Account > Orders.
Undeliverable Packages
If a package is returned to us as undeliverable (wrong address, unclaimed, etc.), we'll contact you to arrange reshipping. Additional shipping charges may apply.
Questions?
For shipping questions, contact us at contact@durdenshop.com.